How to Troubleshoot a Passenger Train by LEGO City

By Melanie Jo Triebel
When working properly, the Lego City Passenger Train, like a real passenger train, moves along the track.
When working properly, the Lego City Passenger Train, like a real passenger train, moves along the track.

The Lego City Passenger Train, like any electric toy, can stop working properly from time to time. Fortunately, there are a number of simple steps you can take to try to restore your train to working order. If these troubleshooting options do not work, you can contact Lego customer service for further assistance.

Determine whether the green light on the remote lights up when a dial is spun. If it does not, and you have fresh batteries in the remote, you will need to contact Lego customer service for assistance. If it does light up, proceed to the next step.

Check to see whether the wires are properly connected. The motor should be wired to the receiver, which should be wired to the battery box.

Determine whether the green light on the battery box lights up when you press the power button on the battery box. If it does not, and you have fresh batteries in the remote, you will need to contact Lego customer service for assistance. If it does light up, proceed to the next step.

Determine whether, when the battery box is on, the green light on the receiver lid (next to the channel switch) lights up. If it does not, you will need to contact Lego customer service for assistance. If it does light up, proceed to the next step.

Make sure that your remote and receiver are both set to the same channel.

Determine whether, when you point the remote directly at the receiver and spin the control dial, the green light on the receiver lid (next to the channel switch) flashes. If it does not, you will need to contact Lego customer service for assistance. If it does light up, proceed to the next step.

If your motor is still not running, take the battery box and the motor out of the train. Connect the motor directly to the battery box. Press the power button and determine whether the motor now runs. With this information in hand, contact Lego customer service for assistance.

Warning

Use care when working with batteries and wires, which can transmit electric current.

Keep this toy, like all Lego sets, away from babies and small children.

About the Author

Melanie Jo Triebel has been writing since 2003. Her articles have appeared in such publications as the "ARIAS U.S. Quarterly" and the "Sidley Reinsurance Law Report." Triebel holds a B.A. in music from Chapman University and a J.D. from the Chapman University School of Law. She has practiced law for nearly a decade and is licensed in California and Illinois.