Dealing with difficult people and situations isn't easy. Everyday work situations can be downright stressful, making it hard to focus and maintain business decorum. Rather than letting these circumstances that are beyond your control light your fuse, put that stress fire out and try to remain calm.
Situations Where You May Lose Your Cool
Many situations in the workplace can lead to angry flare-ups. You may be upset when a business partner doesn't share the workload or an employee spends company time making personal telephone calls. When you get stressed about anything, it's time to rethink it. Acknowledge your anger and stress, but then do your best to let it go.
How to Stay Calm in Business Situations
Pause, and take time to deal with situations that trigger your unhealthy response to stress. Instead of acting out in anger, ask yourself, "Am I really going to let this ruin my day?" or "Will this matter two days from now?" Putting things into perspective can often help take the sting out of stressful situations.
If a partner, colleague or employee is acting out in anger and you're the target of his verbal abuse, keep in mind he may be going through personal problems that have nothing to do with work, and even less to do with you. Stay focused on your own goals and vision for yourself and your business.
Why it's Important to Stay Calm
Staying calm is absolutely vital in a business environment. Practicing a calm attitude also serves you well in life's tough moments. If anger, stress and worry take the reins, both your personal and work life will suffer.
Allowing unpleasant circumstances to affect your attitude leads to negative responses to situations when a positive, proactive response is required. Being respectful of others soothes wounds and nurtures relationships. Avoid physical expressions of anger such as slamming doors, forcefully shoving chairs across the floor or shouting.
Tools for Staying Calm
You can learn to stay calm with practice. Deep breathing is a form of meditation and an excellent tool to use anytime you feel stressed. Take a deep breath, think about the situation that has you stressed, then exhale, mentally releasing any tension with your breath. Repeat the process several times and stress will fade away.
Listening to peaceful, relaxing music helps create a calm mind. Select soothing music, close your eyes and relax.
Spend your lunch hour and work breaks in a park. Experience the beauty of nature and feel your stress fall away like autumn leaves. Get a move on by jogging through the park or your neighborhood. Work off your stress by lifting weights, or chalk up a few miles on a treadmill. Engaging in these and similar activities do wonders for your emotional health as well as your body.